Returns and Handling Charges Policy
Product Returns can be requested by filling out ALL the details on the Product Returns section of the Contact Us page of our website.
Requests by you for return of catalogue goods maybe subject to a handling charge if all of the following criteria are not met:
- The goods are unused and are bought from the Hinchcliffe Hydraulics catalogue
- The goods are in good order
- The returns must include a completed goods return note which will be supplied be Hinchcliffe Hydraulics
- Any goods to be returned that are outside the 30 days from date of purchase.
Hinchcliffe Hydraulics cannot accept responsibility for returns forwarded by customers using their own carriers. Under no circumstances should goods to be returned be given to a Hinchcliffe Hydraulics representative.
Hinchcliffe Hydraulics is unable to accept any return of goods sourced on a customer's behalf that are not listed within the Hinchcliffe Hydraulics catalogue. Such orders for non-catalogue goods are non-cancellable and non-returnable and as such are accepted entirely at the customer's own risk.
What can we do for you ?
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Fast Delivery
We can dispatch many of our stock items for next day delivery and provide a reliable DPD / DX delivery time confirmation service. When you place an order with us, DPD / DX can email and text you your tracking details and a delivery time to within an hour’s time slot.
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Shop Online 24/7
Why not register an online account on our website? Just click on ‘register’ in the top right-hand corner and fill in the simple form. List price discounts will also show up online, as, and when they are issued to your company account. When logged in, you will also be able to see up-to-date stock figures and all our current, exclusive special offers.
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High Quality
We endeavour to source the highest quality products on the market and provide them to customers at the most competitive prices. With the most sought-after ranges at our fingertips and close connections with the leading suppliers in the fluid power industry, we can cater for your every need.
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